TheGuyOutlet.com | The #1 Outlet For Male Enhancement Products

Customer Service

Shipping & Delivery

All orders are processed immediately and are discreetly shipped the following day.

North American orders are shipped by UPS or FEDEX GROUND. The delivery time is 3 to 5 business days.

PO Box, APO/Military and International orders are shipped by USPS GLOBAL PRIORITY MAIL.

International orders are delivered within 14 business days.

Tracking information will be provided through email by the designated carrier.

Please note that holidays may delay delivery time.

For any questions please contact us by sending an email to support@theguyoutlet.com or by calling 1866.970.9595

Privacy & Security

All information provided by customers to TheGuyOutlet.com will be used only for processing purchase orders, for easier navigation and purchase items on TheGuyOutlet.com and to report via mail, e-mail and / or SMS new products, special offers and newsgroups related to this website and / or in general to TheGuyOutlet.com.

Data is transmitted with SSL encryption. To pay with Visa and Mastercard only accept transfers CES (Secure Electronic Commerce). After verifying that the card belongs to the CES system, will connect to the bank that issued the order for the buyer to authorize the purchase. When the bank confirms the authentication shall be charged to the card. Otherwise, the order will be canceled.

TheGuyOutlet ensures that the data provided by customers will not be shared with third parties or companies outside TheGuyOutlet group. The data will be collected to servers belonging to TheGuyOutlet.com  through SSL protocol and transmission will be encrypted form guaranteeing confidentiality thereof. The server automatically recognizes: the IP address, date and time of entry and exit from the site, and the files that you downloaded.

TheGuyOutlet.com:PO BOX 65511 
1365 Beaumont Ave.
Montreal, Quebec
H3P 3H8 

Returns & Replacements

Returns

Once your order has arrived at home, have 30 days to make a return. To do so, send an email to returns@theguyoutlet.com  indicating the order number, your name and the reason for return, and you will receive an authorization number by email. The refund shall be made by certified mail to R. OH Canada  PO BOX 65511 
1365 Beaumont Ave. MTL H3P 3H8  Montreal Canada and attach the number of return authorization. When we receive the return we will credit the amount of the item returned, shipping not included.

Changes

Only be changed in size. To do so, send an email to shop@sitamurt.com indicating the order number, your name and the desired size, and receive email availability conformity of stock of that size. We will collect the item and, once this reaches our warehouse, we will send the requested size. If we do not stock the size requested, follow the return procedure.

Ordering
  • Choose the product: in addition, we also suggest  other complementary  items that combine well  with  your selected products
  • In each case where applicable , we indicate the color, size of the product
  • Having chosen a product, you can add the item to your order with the button "Add to cart" .
  • When you have the entire order can continue the purchase process by clicking "Buy" . For security reasons, no purchase can exceed $2,500.
Payment, Pricing & Promotions

At  TheGuyOutlet  we ensure total security of  your purchase and payment. The payment process works on a secure server that uses SSL (Secure Socket Laver). The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms that ensure only intelligible to the customer's computer and the web site.

 1. - Credit Cards:

We accept Visa,, Mastercard and American Express. And Paypal

For payment by credit card the charge will be automatic.